Last Updated: May 2026

InGain LLC — Shipping and Logistics Policy

InGain LLC is a Wyoming-registered green coffee importer acting as Importer of Record (IOR) for all shipments entering the United States under our commercial agreements. This policy explains how we handle sample dispatch, commercial order logistics, and customs clearance.

Our services are available to B2B buyers only. We do not ship directly to individual consumers.


1. Sample Dispatch

Free coffee samples of 350g to 1kg are dispatched within 3–5 business days of request confirmation. International courier delivery to most US business addresses takes a further 5–10 business days depending on location.

The coffee is provided free of charge. The buyer covers the courier fee, typically USD 30–60 to US addresses. Sample requests are for B2B accounts only.


2. Commercial Order Shipping

Commercial orders are shipped by ocean freight from origin ports in India, Vietnam, or Ethiopia. Shipping is arranged following confirmation of the Proforma Invoice and receipt of the agreed deposit.

Current realistic ocean transit times from origin port to US port, based on 2026 global shipping conditions including ongoing Red Sea and Suez Canal disruptions:

Vietnam to US: 18–40 days

India to US West Coast: 25–45 days

Ethiopia to US: 45–75 days (routed via Cape of Good Hope — varies by US destination coast)

Total lead time from order confirmation to US warehouse delivery, including preparation at origin, ocean transit, CBP customs clearance, and domestic delivery: Vietnam origins 10–16 weeks, India origins 12–18 weeks, Ethiopia origins 16–22 weeks.

These timelines are estimates. InGain LLC is not liable for delays caused by port congestion, weather, carrier disruptions, CBP examination, or force majeure events. Real-time tracking and vessel updates are provided throughout.


3. Incoterms Offered

InGain LLC offers shipments under the following Incoterms 2020: FOB, FCA, CIF, CIP, CFR, and CPT. We do not offer DDP (Delivered Duty Paid). The applicable Incoterm is confirmed on the Proforma Invoice for each order.


4. IOR Customs Clearance

For all shipments entering the United States under our commercial agreements, InGain LLC acts as the Importer of Record (IOR) and handles all CBP customs clearance. This includes Importer Security Filing (ISF / 10+2) submitted at least 24 hours before vessel loading, CBP Entry Form 3461 (Entry and Immediate Delivery), CBP Entry Form 7501 (Entry Summary), customs bond administration, and coordination of all required export documentation.

Green coffee beans carry 0% US import duty under HTS Chapter 09 at the time of this policy. Duty rates are subject to change by CBP and cannot be guaranteed.

The buyer, as the FDA FSVP importer of record, is responsible for ensuring their Foreign Supplier Verification Program documentation is current and on file. InGain LLC makes FSVP compliance guidance and a step-by-step reference checklist available to clients as part of the import onboarding process. Responsibility for maintaining a compliant FSVP plan and all required FDA records remains entirely with the buyer as the FSVP importer of record.


5. Shipping Documentation

InGain LLC provides the following documentation with every commercial shipment: Bill of Lading or Airway Bill, Commercial Invoice, Packing List, Certificate of Origin, Phytosanitary Certificate, ISF confirmation, and CBP entry record (Form 7501). Technical spec sheets including moisture content, screen size, grade, and processing method are provided for each lot.

Third-party inspection reports from accredited bodies such as SGS or Bureau Veritas are available on request for pallet and full-container orders.


6. Packaging

Green coffee is shipped in standard industry jute bags of 60kg or 69kg net weight, with GrainPro or hermetic lining available on request for additional moisture protection. Private label roasted coffee is packaged according to the specifications agreed at the time of the private label order confirmation. Palletized LTL and full-container (FCL) options are available.


7. Shipping Rates

Freight rates are calculated based on current market conditions, origin, destination, volume, and Incoterm selected. A full landed-cost breakdown including FOB price, ocean freight, marine insurance, and CBP entry fee is provided with every Proforma Invoice. There are no hidden charges.


8. Contact

InGain LLC 30 N Gould St, Ste 34541, Sheridan, WY 82801, USA Email: info@ingainllc.com Phone: +1 (307) 291-9165