Information

Effective Date: March 27, 2026 Last Updated: March 27, 2026

At InGain LLC ("we," "us," or "our"), we provide a strategic bridge for U.S. roasters, wholesale businesses, and private label entrepreneurs to access premium coffee origins. We recognize that your business data, proprietary requirements, and contact information are critical assets. This Privacy Policy explains how we collect, use, and protect your information across our global operations.

1. Information We Collect

To facilitate international trade and sourcing, we collect the following types of information:

  • Business Contact Data: Name, job title, company name, business email, and phone number.

  • Logistics & Documentation Data: Shipping addresses, Federal Tax ID (EIN), and any necessary business documentation required for our role as the Importer of Record (IOR).

  • Project Specifics: Details regarding your requirements for green or roasted coffee, sensory profiles, and volume needs for wholesale or Private Label partnerships.

  • Technical Data: IP addresses and browsing behavior on ingainllc.com to improve our website structure and user experience.

2. How We Use Your Information

We use your data strictly for functional business and trade purposes:

  • Supply Chain Management: To coordinate with our verified suppliers in India, Vietnam, Ethiopia, Burundi, and Honduras.

  • Compliance Support: To provide guidance and expertise regarding FDA and FSMA standards to ensure a smoother import experience. Please note: While InGain LLC acts as the IOR, we are not the designated FSVP importer for our clients unless explicitly contracted under a separate legal agreement.

  • Quality Control: To communicate the results of physical checks and inspections conducted at our International Test Hub in Yerevan, Armenia.

  • Order Fulfillment: To manage the logistics of moving coffee (green or roasted) from origin to your designated U.S.-based destination.

3. Data Protection & Security

We implement professional measures to protect your data from unauthorized access:

  • Encryption: Our website uses industry-standard SSL (Secure Sockets Layer) encryption to protect data transmitted via our contact and inquiry forms.

  • Access Control: Access to sensitive client data is restricted to authorized InGain LLC personnel who require the information to fulfill your orders or inquiries.

  • Physical Security: Business documents and trade records stored at our Wyoming headquarters or our Armenia Test Hub are kept in secure, restricted-access environments.

4. Payments and Financial Information

InGain LLC does not collect or process payments directly through this website. All financial transactions are handled externally via:

  • Proforma Invoices / Direct Invoicing

  • Bank Transfers (Wire/ACH)

  • Secure Card Payments (Processed outside of our website environment) We do not store your bank account details or credit card numbers on our website servers.

5. International Data Transfers

InGain LLC operates globally. By using our services, you acknowledge that your information may be processed in the United States (for corporate and legal compliance) and Armenia (for quality control and sourcing logistics). We maintain consistent security standards across all our operating locations.

6. Information Sharing & Disclosure

We do not sell, rent, or trade your business data to third-party marketers. We only share information with:

  • Logistics Partners: Customs brokers, freight forwarders, and carriers required to move your cargo.

  • Regulatory Authorities: U.S. Customs and Border Protection (CBP) and the FDA as required by law for IOR filings.

  • Suppliers: Information is shared only to the extent necessary to fulfill your specific sourcing or private label requirements.

7. Contact Us

For any questions regarding this Privacy Policy or our data practices, please contact us:

InGain LLC 30 N Gould St. Sheridan, WY 82801, USA  Email: info@ingainllc.com